Worldline Responds to Accusations from the European Journalism Network (EIC)

Worldline, operating within a strict regulatory framework, particularly in high-risk sectors, has taken steps to improve its risk management since 2023. In response to recent criticism, the group has significantly revised its portfolio of high-risk customers, representing 1.5% of its business, and terminated non-compliant relationships, impacting revenue of €130 million in 2024.

Remaining customers are subject to increased monitoring with rigorous controls to ensure compliance. Worldline is committed to strengthening its resources to combat financial crime in collaboration with the authorities. Should non-compliance be detected, the company will immediately terminate the relevant business relationships.