Quadient Recognized as Leader in 2026 SPARK Matrix for CCM

Quadient, a global automation platform, has been named a Leader in the 2026 SPARK Matrix for Customer Communications Management (CCM) by QKS Group. This marks the sixth consecutive year Quadient has achieved this position, attributed to its transformation of CCM into a customer experience operating layer.

The CCM market is evolving, shifting from traditional document production to a centralized interaction point combining content, customer data, and AI. Quadient's CCM solution, Quadient Inspire, accelerates modernization and enhances communication strategies through flexible deployment, AI integration, and automated legacy conversion.

Quadient's leadership in CCM is highlighted by its ability to connect customer context, governance, and intelligent automation, consistently meeting the changing demands of enterprises for more efficacious customer interactions.