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Eurazeo to Sell Stake in Cognigy to NICE Ltd

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Eurazeo has announced an agreement to sell its stake in Cognigy, a global leader in conversational AI, to NICE Ltd., a company specializing in AI-driven customer solutions. Cognigy is valued at approximately $955 million in this transaction.

The acquisition will merge Cognigy’s AI capabilities with NICE’s CXone Mpower platform, enhancing their AI-first CX platform. This will enable enterprises to implement dynamic conversational AI agents across multiple operations, optimizing customer interactions and service delivery.

Eurazeo initially invested in Cognigy through a $100 million Series C round in 2024, supporting its growth and market strategy. This sale underscores Eurazeo’s focus on fostering AI-driven innovations and scaling European tech companies globally.

R. E.

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